SubscribeContinuing a 14 year relationship, EMCOR has been appointed single source facilities management provider to British Airways.
The scope of the contract covers 100 separate buildings – including the airlines premium passenger lounges, industrial buildings, cargo centres, aircraft hangers, offices at Heathrow and Gatwick, and also office buildings in the regions.
Value delivered to British Airways:
- Annual savings alone in excess of £3 million
- Streamlined seven helpdesks into one central unit, generating significant cost savings
- “Open Book” billing system – transparency of costs
- Cleaning of First Class Lounges “in-house”
- Achieved strict service level agreements – 15% savings
Building Long Term Relationships:
The choice is simple. Organisations in the aviation sector can either invest in no-core services or target resources at state of the art aircraft, runways and terminals.
Service providers face a similar choice. Whether to remain focused on operational strengths or adopt an increasingly strategic role. EMCOR favours the latter approach.
Committed to a one-team commercial strategy, EMCOR is creating a business to business relationship with suppliers.